Reference

Terms and Conditions That Govern Your w345 Account

Every account on w345 operates under these Terms and Conditions — read them before you deposit, place a bet, or request a withdrawal via JazzCash, Easypaisa, or Raast.

One account per personJazzCash, Easypaisa, Raast acceptedWithdrawals require identity verificationLocal law eligibility appliesTerms updated with notice
w345 Terms and Conditions That Govern Your w345 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you need to raise a dispute about how a rule was applied to your account, our support team handles term-related queries directly. Raise your question through live chat, email, or our Pakistan support line — whichever works for you at the time.

Live Chat Open the chat widget from any page on w345. Describe your Terms-related question and our team will walk you through the relevant clause and your account status.
Email Support Send a detailed message to our support address for written records of any Terms dispute or account query. We reply with the specific clause that applies to your case.
Pakistan Account Help For wallet-specific queries — JazzCash, Easypaisa, or Raast — our Pakistan account team confirms which Terms clause governs your payment method and account type.
HOW WE HANDLE COMPLIANCE

Account Security, Data and Your Rights Under These Terms

Your account security and personal data are managed in line with the data handling commitments stated in these Terms and our Privacy Policy. We hold only the information needed to operate your account and verify your identity for withdrawals. You have the right to request a summary of the data we hold, and to ask for corrections where something is inaccurate.

Account Security

Every login on w345 goes through OTP verification tied to your registered mobile number. If you notice unauthorised activity, contact us immediately so we can freeze the account before any funds move.

Data Retention

We retain account and transaction records for the period required by the Terms and applicable regulations. You can request a copy of your account history through the support email at any time.

Cookies and Session Data

Our platform uses session cookies to keep you logged in and to remember your wallet preference — JazzCash, Easypaisa, or Raast. You can clear cookies in your browser settings; this will log you out of your current session.

Requesting Changes

To update your registered mobile number, payment method, or personal details, raise the request through live chat or email with the supporting documents we specify in the account verification section of these Terms.

Common Questions About Our Terms and Conditions

These are the questions we hear most about how our Terms apply in practice. Each answer points to the specific rule rather than restating the full clause.

These Terms apply to every person who opens an account on w345. Access is available where local law and eligible regions permit. By registering, you confirm eligibility under the laws of your jurisdiction.

No. These Terms allow one account per person. If duplicate accounts are detected, both may be suspended and any balance held pending a review under our multi-account policy.

Your deposit is governed by these Terms and the payment provider's own rules. Once funds clear into your w345 wallet, the balance is subject to our Terms exclusively, including any applicable withdrawal verification steps.

Contact us via live chat or email with your account details and the specific transaction or decision you want reviewed. We respond with the relevant clause and our reasoning in writing.

We retain transaction and identity records for the period stated in the data retention section of these Terms, in line with applicable regulations. You can request a copy of your data before closure.

We give notice of material changes before they take effect, either by email to your registered address or via an on-screen notice at login. Continuing to use your account after the notice period means you accept the updated Terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.